Removal Of MakeUp
Not Suitable for Lash Extensions
In order to confirm your booking we do require a deposit for all full sets or booking over 2hrs. This will need to be paid BEFORE we can confirm your appointment and is fully refundable in line with our policy below.
The deposit can be paid over DBS Paynow or Internet Banking Service or with PayPal or credit/debit card. The reservations of your booking will be held for 72hrs (3days) and will be DELETED if the deposit has not been paid.
Cancellation, rescheduling and missed appointments
You can cancel or reschedule your appointment via email/telephone/text message. Cancellations and rescheduling are free of charge if done at least 24 hours prior the appointment, after which a late cancellation fee of SGD $50 will be charged before making a new booking.
Please arrive early. Every appointment has been allocated a time slot especially for the needs of a guest and we would like you to get the most of your time. If it is your first visit, please arrive at least 10-15 minutes before your appointment in order to complete your consultation form and remove make up without cutting into your appointment time. For returning guests please arrive at least 5-10 minutes earlier to get ready. If you have a make up on, please allow yourself extra 10 minutes to remove all make up. Being unable to arrive early with make up on, we will have to deduct make up removal time from treatment time. Arriving late will result having less time for your treatment and we cannot guarantee being able to give you the full service.
The Lash Chapter is not responsible for any loss or damage of personal belongings left unattended.